Frequently Asked Questions…
How is Save Wave Energy different from Utility?
Save Wave Energy serves as a multi-state licensed ABC (Aggregator, Broker, Consultant) providing competitive options on electric power and natural gas to commercial, industrial and residential customers through our licensed and vetted suppliers giving you The Power to Save. Save Wave Energy is not a utility and does not manage the grids infrastructure.
How can I benefit from working with Save Wave Energy Consultant and switching to another supplier?
Save Wave Energy allows you to take absolute control of your energy costs and provides choices in the type of energy pricing plan, supplier, and strategy that meets your exact business goals for limiting risk on your energy supply purchases. You the consumer will see lower operating costs, increased revenue, and receive budget certainty when working with a local Save Wave consultant.
How many other businesses like mine have switched to another electric supplier?
The Illinois Commerce Commission’s Office of Retail Market Development Annual Report states as of May 31, 2012, approximately 75% of the commercial and industrial customers in the ComEd territory have switched to an ARES(Alternative Supplier). This number may vary from each deregulated utility.
Can Save Wave Energy provide me with “Green Energy” electricity supply?
Yes. The Green Option provides businesses with the opportunity to support clean energy resources, such as solar and wind. When you enroll in the 100% Green Option, our suppliers can purchase Renewable Energy Certificates (RECs) to cover 100% of your electricity supply requirements.
Will the Utility provide me with lesser service if I choose to another supplier?
No. the Utility treats all customers equally, regardless of their supplier selection. The Utility continues to maintain and operate the distribution system to all customers. There is no change in the delivery process for distribution of the power to your facilities.
How do I get a energy proposal from Save Wave Energy?
Dial 888-487-5530 or send us an email at email@example.com or visit www.savewaveenergy.com/priceqoute
What information needs to be provide to get a price quote from Save Wave Energy?
All we need is a copy of your Utility bill and contact info to get the process started.
When will my new service with the Suppliers begin?
The switch date coincides with a regularly scheduled Utility meter read cycle date, and will be identified in the service agreement between you and the supplier you contract with.
Will I still get a monthly bill from the utility?
It depends on the supplier you choose. You may receive one bill or two. You may continue to receive one bill from your electric utility that details the electric supplier’s charges separately. Alternatively, the supplier may issue a single bill detailing the utility’s transmission and distribution charges separately. Or, you could receive separate bills from your utility and the supplier. You should ask the supplier when you are shopping what billing method would apply.
What if I have a power delivery problem, such as an outage? Who do I call?
Your Local Utility maintains responsibility for delivery of power to your facility including issues related to outages. However, if you have an issue or question related to your monthly supply invoice, please call Save Wave Energy at (888)-487-5530 or the supplier you have contracted with.
What happens if I have to cancel service with my Supplier before the end of the agreement term?
There typically is an early termination fee and the process is clearly defined in the electricity supply agreement between you and the chosen supplier. You may be subject to an early termination charge, depending on the product you purchased.
Will I save money?
That depends. You will need to contact a Save Wave Energy consultant providing service in your area for pricing information and then compare prices, charges and other agreement terms of the offers.
I’m on a budget payment plan with my utility. Can I continue with this plan if I enroll with a supplier?
Each supplier is different. Before switching, ask the supplier if they have programs to meet your payment needs. If I choose an electric supplier, can I later switch to a different electric supplier or choose to go back to the utility’s bundled service? Yes. But you should check the terms of your agreement for any early termination penalties that may apply.